what should I do when I cannot see your greeting and greeting sign when you leave the airport
You can contact our 24/7 operation center at the phone number provided under the reservation form we have sent you. (Our operation center telephone number is also indicated on the upper right corner of our web page.)
How is our transfer organized from a hotel, marina, harbor, house or address?
Our transfer vehicle will be present at the place or address that you specified approximately 10 minutes before the day and time specified in your reservation and our driver will be informed that your vehicle is ready. (Check-out may be done at the hotel exits, our drivers provide information to the reception staff if you can not reach.)
What should I do if I have a pet
You must indicate the type and size of your pet in the cins Note ”box on the booking form. You will be informed when booking is confirmed.
do I have to pay extra fees for delays in my arrival plane?
We do not charge you extra for a possible delay, regardless of the delay. Our staff will be present at the delayed landing time of your plane and you can be sure that we will not leave you at the airport desperate.
Important note: Your plane has landed earlier than the specified delayed time and the flight screen that we are following is not published by the competent authority, which is the source of data, or there is no clear information or false information from the relevant airline. In case of such a situation, please do not hesitate to contact our 24/7 operation center. (Our operation center telephone number is also indicated on the upper right corner of our bodrum transfers web page.)
What should I do if I have extra luggage except for luggage and bags
You must indicate the type and size of your baggage in the “Note” box on the booking form. When making your reservation, please write the information in the note.
will I pay any other fee than the specified fee in my reservation?
No, you will never pay an extra fee other than the specified transfer service fee.
